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Vol.12, No.2, May 2023. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Evaluation of Different Types of Communication Used in Aircraft Maintenance
Ingrid Sekelová, Peter Korba, Samer Al-Rabeei
© 2023 Ingrid Sekelová, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 12, Issue 2, Pages 908-917, ISSN 2217-8309, DOI: 10.18421/TEM122-37, May 2023.
Received: 05 December 2023. Revised: 16 February 2023.
Abstract:
Aircraft maintenance is an essential part of aviation that ensures the safety of the aircraft, which is achieved by effective communication. Since English is the language of aviation, it is also present in aircraft manuals and other necessary documentation for aircraft maintenance. The data was gathered by means of a questionnaire at the MRO facility in Eastern Slovakia and was processed by the statistical software Jamovi. This research besides other findings revealed that the most common types of communication are; reading the written text and engaging in dialog. This article revealed the importance of continuous training in the English language.
Keywords –human factors, the English language, communication, aircraft maintenance. |
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