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Vol.12, No.2, May 2023. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Smart Wellness Technology for Tourism Destination Based-on Evolving Tourist Expectation Model
Chalermchai Panyadee, Sansanee Krajangchom, Korawan Sangkakorn, Kannikar Intawong
© 2023 Kannikar Intawong, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 12, Issue 2, Pages 1218-1226, ISSN 2217-8309, DOI: 10.18421/TEM122-68, May 2023.
Received: 25 December 2022. Revised: 29 March 2023.
Abstract:
The strategic direction and level of competitiveness of tourism businesses and locations are now determined by the impact of smart technology on the industry. The objective of this article is to showcase the concept of "smartness" by analyzing the latest advancements in wellness technology and exploring the development of smart wellness cities. Through all stages of travel, technology-enabled tourism experiences increasingly assist travelers in co-creating value. Intelligence in the Environment (AmI) Tourism is propelled forward by several emerging technologies. Innovation is used to enhance or help the destination's ecotourism management system. Hotels can accommodate and serve tourists of all levels according to tourist’s expectations. Technological advancements bring together a wide range of stakeholders. Additionally, technological developments bring together a diverse variety of stakeholders in tourism services. Moreover, it enlisted the assistance of all parties, including Chiang Mai public health and the municipal. Smart environments will inevitably transform industry structures, processes, and practices, resulting in consequences on innovation capability, strategic planning, management, marketing, and the competitiveness of all stakeholders.
Keywords – wellness tourism, smart tourism destination management, eTourism, information communication technologies, eTourism, ambient intelligence tourism. |
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