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Vol.12, No.2, May 2023. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Human Resource Development and Crisis Management: The Role of Communication and Learning in the United Arab Emirates
Amir-Hamad-Salim Binnashir-Alketbi, Juan-Antonio Jimber-del-Río, Alberto Ibañez-Fernández, Arnaldo Vergara-Romero
© 2023 Arnaldo Vergara-Romero, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 12, Issue 2, Pages 1130-1141, ISSN 2217-8309, DOI: 10.18421/TEM122-59, May 2023.
Received: 03 February 2023. Revised: 18 April 2023.
Abstract:
This article introduces the concept of crisis knowledge and communication influencing how stakeholders see the crisis and the organization. During damage control or containment stages, leaders interact with organization employees offering information and guidance and soothe or reassure people. This article also investigates the role of administrative knowledge in crisis administration, an area that has yet to receive much attention from the Human Resource Development (HRD) community. The study found a significant impact of communication and learning on crisis management. Also, the study found that administrative wisdom intervenes in the association between HRD and crisis management. The study didn’t find evidence regarding moderating communication interaction between HRD and Crisis management.
Keywords – Crisis learning, communication, crisis management, damage control. |
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