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Vol.8, No.4, November 2019. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
The Student Relationship Management System Process via the Internet of Things
Nualsri Songsom, Prachyanun Nilsook, Panita Wannapiroon
© 2019 Nualsri Songsom, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 8, Issue 4, Pages 1426-1432, ISSN 2217-8309, DOI: 10.18421/TEM84-46, November 2019.
Received: 30 September 2019. Revised: 10 November 2019.
Abstract:
The objectives of the study were as follows: (1) to study the student relationship management system process via the internet of things, (2) to design the student relationship management system process via the internet of things and (3) to evaluate the student relationship management system process via the internet of things provided by ten experts who had experience in a related field. The study findings suggested that the student relationship management system process via the internet of things consists of five parts: (1) Identify, (2) Differentiate, (3) Interact, (4) Customize and (5) Report. After analyzing the data, it showed that the overall result of the evaluation of the student relationship management process via the internet of things was at a very high appropriate level (𝒙 = 4.85, S.D. = 0.34), which can be applied to real situations.
Keywords – process, internet of things, student relationship management, digital footprint. |
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