Vol.5, No.3, August 2016.                                                                                                               ISSN: 2217-8309

                                                                                                                                                       eISSN: 2217-8333

 

TEM Journal

 

TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS

Association for Information Communication Technology Education and Science


Assessing Emotional Exhaustion of Police Officers in Taiwan by Multivariate Analysis of Variance

 

Kuang-Yang Kou, Hsin-Hung Wu

 

© 2016 Kuang-Yang Kou, Hsin-Hung Wu, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)

 

Citation Information: TEM Journal. Volume 5, Issue 3, Pages 347-352, ISSN 2217-8309, DOI: 10.18421/TEM53-15, August 2016.

 

Abstract:

 

This study uses multivariate analysis of variance to analyze the emotional exhaustion of police officers in Taiwan based on the Chinese version of the safety attitudes questionnaire. Position and the interaction of years of service and position are the two demographic variables that have significant influences on burnout. Sergeants tend to have higher emotional exhaustion than middle-ranking police officers statistically from four out of nine questions. In addition, the interaction of year of service and position has significant impacts on two out of nine questions. In summary, sergeants with 20 to less than 30 years have higher emotional exhaustion. Middle-ranking police officers with less than 1 year should be taken great care as well due to their high emotional exhaustion though their sample of size is small.

 

Keywords – Burnout, Emotional exhaustion, Police officer, Multivariate analysis of variance.

 

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